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Garage doors across 32 Dallas Fort Worth cities

(469) 281-7750

What we work on

Commercial garage door service

Rolling steel, sectional and dock equipment fail differently from a house door, because they cycle twenty or thirty times a day rather than four. Downtime, not the part, is usually the real cost.

(469) 281-7750 Request a callback

A rolling steel door carries its spring inside the barrel at a tension far above a residential torsion spring. Barrel work is not a maintenance task.

What commercial garage door service actually involves

A commercial door that stops working stops the business behind it. Warehouses, auto shops, self storage, cold storage and property managers all need the same thing from us: a straight answer on whether the door runs today, and a realistic time if it cannot.

Commercial doors differ from residential in cycle count above everything else. A rolling steel door at a busy dock may cycle fifty times a day, which reaches the life of standard hardware in a fraction of the time a home door would. That changes the maintenance interval, it changes which spring and roller specifications make sense, and it makes a planned service schedule far cheaper than emergency calls. We work on rolling steel and coiling doors, sectional overhead doors, high-speed doors and loading dock equipment.

Signs you are dealing with this

  • A dock or bay door is stuck open and the building is not secure
  • A rolling steel door has jammed partway in its curtain
  • A high-speed door has lost its position or keeps faulting
  • Chain hoist or motor operator failure on a heavy door
  • The door works but has become slow enough to hold up operations

What we check on arrival

  • Curtain, slat and guide condition on rolling steel doors
  • Operator type, wiring, and control station or sensor faults
  • Counterbalance spring tension against the actual door weight
  • Cycle count and whether the current hardware suits the usage
  • Fire door drop tests and release mechanisms where applicable

How it goes

How a visit runs

Four steps, in this order, every time.

  1. 01

    Understand the operation

    We ask what the door does for the business and how often it cycles. A door that runs fifty times a day gets specified differently from one that runs twice.

  2. 02

    Get you operational

    Where a temporary measure will safely secure the opening and keep you running, we do that first and schedule the full repair around your hours.

  3. 03

    Repair with the right specification

    High-cycle springs, heavier rollers and commercial-grade operators cost more and last proportionally longer under real dock use.

  4. 04

    Set a service interval

    We recommend a maintenance schedule based on your actual cycle count, because planned downtime is cheaper than the other kind.

Typical range

$300 to $6000

A service call and adjustment is at the low end. Rolling steel door replacement and dock equipment work runs to the top of the range and beyond.

This is a range, not a quote. The exact price comes after we see the door and you approve it before any work starts. Call (469) 281-7750 and describe what it is doing.

Before we get there

A rolling steel door carries its spring inside the barrel at a tension far above a residential torsion spring. Barrel work is not a maintenance task.

What people get wrong about this

A commercial door is just a bigger version of a house door.

A rolling steel door stores its spring inside the barrel above the opening, at a tension well beyond anything on a residential torsion shaft, and it has no sections to swap. A commercial sectional runs on heavier gauge track with continuous duty motor operators, because a loading bay door cycling thirty times a day does in one year what a household door does in seven.

What to do: Note whether the door rolls up into a coil or folds into sections, and roughly how many times a day it runs. Those two facts determine almost everything else.

The door still works, so the dock equipment is fine.

The door is usually the last thing to fail on a loading bay. Levellers, bumpers and seals wear first, and a worn bumper lets a trailer strike the door itself rather than the buffer that was there to absorb it. Damage that looks like a door fault often started as a bumper nobody replaced.

What to do: Look at the rubber bumpers either side of the opening. If they are compressed flat or missing, the door is taking impacts it was not built for.

One opener is much like another, so fit whatever is in stock.

Openers are rated by duty cycle as well as horsepower. A residential unit is designed for intermittent use with cooling time between cycles. Put one on a door that runs twenty times an hour and the motor overheats and the gearbox wears out early. A continuous duty operator costs more up front and is the only thing that survives that pattern.

What to do: Count the cycles in a busy hour. Anything above about eight to ten is outside what a residential opener is built for.

How this varies across the metroplex

  • A rolling steel door stores its counterbalance inside the barrel the curtain wraps onto, wound to a tension set for a curtain that can weigh several hundred pounds. There is no visible spring above the opening the way there is on a sectional door. Adjustment is made through the barrel plug and the wheel, and the stored energy is well beyond anything on a house door.
  • Rolling steel and commercial sectional doors solve different problems. A rolling curtain coils into a barrel above the opening and needs almost no ceiling depth, which suits a loading bay with pipework or a low structure overhead. A sectional runs back on horizontal track and takes up ceiling space, but it insulates better and its individual panels can be replaced after an impact.
  • Dock equipment wears on a schedule of its own. Rubber bumpers compress and delaminate under repeated trailer contact, and once they are flattened the trailer bed contacts the wall and the door track takes the load. Dock seals tear at the head curtain first. A leveler that no longer sits flush leaves a lip that a pallet truck catches, which is how door bottom sections get hit.
  • Fire rated rolling doors are held open by a release mechanism that lets the curtain close under its own weight when heat or an alarm signal triggers it. Because the mechanism sits idle for years, the door has to be drop tested and reset to confirm it still closes and that the governor controls the descent speed. A record of the test is required by the authority having jurisdiction.
  • On a commercial site the door sits inside the workflow, so a door that will not open stops the work behind it. The failed part is rarely the larger half of the problem. That changes what maintenance is for. A worn bearing or a frayed cable found during a scheduled inspection is a planned stop, while the same part found on a Monday morning is not.
  • Mixed use blocks put a warehouse or workshop unit and a residential garage within a few doors of each other, and the two doors have almost nothing in common. Curtain or panel gauge, spring rating, operator duty class and entrapment protection are all specified differently. Parts that fit one will not fit the other, and an operator sized for a house door will not survive on a unit door.
  • A house door runs about four cycles a day. A door on a working unit can run twenty or thirty, which is a different machine even when the hardware looks identical. Rollers, hinges, cables and the spring all reach their rated life in a small fraction of the calendar time, and the components that fail first are the ones with a bearing surface in them.
  • Torsion springs are ordered to a cycle rating. A standard set is rated around 10,000 cycles. High cycle sets use a longer spring of thinner wire on a larger inside diameter to reach 25,000 or 50,000 cycles at the same lifting torque, which is what a door on a busy opening needs. The trade is length along the shaft and headroom to fit it.

Coverage

Commercial across the metroplex

Pick a city for what the door population there means for this job.

Get a price

Tell us what the door is doing

If the door is stuck open or will not close, call. That is a security problem and the phone is faster than anything else on this page.

(469) 281-7750

A person answers 7am to 11pm.

The noise it makes and when it started narrows the cause more than you would think.

Door stuck open or will not close? Call (469) 281-7750 rather than waiting on a reply.

Questions

Commercial garage door service, asked and answered

What does commercial garage door service cost?

A service call and adjustment is at the low end. Rolling steel door replacement and dock equipment work runs to the top of the range and beyond. Typical Dallas Fort Worth market range for this work. It is not a quote. The on site estimate is free and that is the number that counts.

How long does commercial garage door service take?

Varies by door type, quoted after the site assessment. Commercial doors differ from residential in cycle count above everything else.

Is the work guaranteed?

Parts and labour carry a 5 year warranty. The price is agreed before any work starts, and the on site estimate is free.

Where do you cover?

32 cities across the Dallas Fort Worth metroplex, worked from Coppell. Dallas, Tarrant, Denton and Collin Counties.

Does it change depending on the door?

A rolling steel door stores its counterbalance inside the barrel the curtain wraps onto, wound to a tension set for a curtain that can weigh several hundred pounds. There is no visible spring above the opening the way there is on a sectional door. Adjustment is made through the barrel plug and the wheel, and the stored energy is well beyond anything on a house door. Rolling steel and commercial sectional doors solve different problems. A rolling curtain coils into a barrel above the opening and needs almost no ceiling depth, which suits a loading bay with pipework or a low structure overhead. A sectional runs back on horizontal track and takes up ceiling space, but it insulates better and its individual panels can be replaced after an impact.

Get it fixed

Need commercial garage door service?

Tell us what the door is doing. The estimate on site is free.

(469) 281-7750 Request a callback
Call (469) 281-7750